Built for real workflows
Wherever there's a sequence of events, there's a process hiding in your data. These are the workflows where making it visible changes everything.
Order-to-Cash
Your invoices take 47 days. The process says 5.
Find where invoices actually get stuck — the approval bottlenecks, credit check delays, and rework loops that your dashboard can’t explain. See the 12 variants hiding between order and payment.
~34%
Industry avg. cycle time reduction¹
~3 days
Potential DSO improvement
66%+
Straight-through processing goal
20+
Variants typically discovered
Procure-to-Pay
3 in 10 POs bypass approval. Nobody knows why.
Uncover maverick buying, duplicate payments, and approval bottlenecks. See exactly where procurement deviates from policy — and how much those deviations cost you every quarter.
~12%
Maverick spend commonly uncovered¹
~2 days
Potential PO cycle time savings
94%+
3-way match rate goal
7+
Deviation types typically found
IT Service Management
Tickets bounce between 4 teams before anyone fixes anything.
Map ticket lifecycles from creation to resolution. See where escalations bounce, which tiers are bottlenecks, and why first-call resolution keeps dropping.
~28%
Resolution time savings (industry avg.)¹
~45%
Escalation bounce reduction potential
90%+
First-call resolution goal
3+
Escalation tiers typically mapped
Patient Journey
Average wait time says 20 minutes. The actual patient flow tells a different story.
Track patient flow through clinical pathways. Find the wait time hotspots, care coordination gaps, and pathway deviations that your averages are hiding.
~22%
Wait time reduction (industry avg.)¹
<4h
Time-to-diagnosis goal
85%+
Pathway adherence target
5+
Journey stages typically mapped
¹ Metrics reflect published industry benchmarks from process mining research (IEEE Task Force on Process Mining, Gartner). Actual results vary by organization.
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